Privacy Policy

Overview

URLPapa ("we," "us," or "our") operates the URLPapa link-management platform. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our short-link, QR-code, analytics, custom-domain, campaign, and link-in-bio features. By using our services, you consent to the practices described here.

Information We Collect

We collect information in a few ways, depending on how you use the platform:

• Account information — email address, name, and a securely hashed password when you register.
• Link information — the long URLs you shorten, any custom aliases, folder names, link-in-bio pages, campaign names, and targeting settings you create.
• Analytics and usage data — clicks, referrers, source/medium, device type, operating system, browser, approximate city/country, and time of access when one of your short links is visited or your QR code is scanned.
• Service usage — the pages you interact with on our site and preferences needed to provide our features.
• Communications — information you send us through the Contact page or email, including any files or messages.

How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve our service, including resolving links and generating QR codes.
• Provide accurate click, location, and device analytics you request for your links.
• Personalize your dashboard and remember your preferences.
• Send service, security, and product-update emails (marketing is opt-out).
• Troubleshoot bugs, prevent fraud or abuse, and enforce our Terms of Service.
• Comply with legal and regulatory obligations.

How We Share Your Information

We never sell or rent your personal data. We only share information in these limited situations:

• Service providers — hosting, cloud infrastructure, email delivery, and measurement partners that help run the platform under strict data-handling agreements.
• Payment processors — purchases are handled by a PCI-DSS-compliant processor; we do not store full card numbers.
• Legal compliance — when required by law, subpoena, or legal process, or to protect the rights and safety of our users and the public.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.

Cookies & Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the site is used. You can manage cookies through your browser, which may limit some functionality. Where our site displays advertising, third-party vendors (including Google) may use advertising cookies — see the Advertising section below for details and how to opt out.

Advertising & Google AdSense

Third-party vendors, including Google, may use cookies to serve ads based on a user's prior visits to this website or other websites. Google's use of advertising cookies helps it and its partners serve ads to users based on their visits to this site and/or other sites on the internet. Users may opt out of personalized advertising by visiting Google's Ads Settings (https://www.google.com/settings/ads) or by opting out of a third-party vendor's use of cookies for personalized advertising at www.aboutads.info.

Data Storage & Security

Your data is stored on secure servers, and we apply industry-standard measures including encryption in transit and at rest and secure authentication. No method of transmission is 100% secure, but we continuously work to protect your information.

Data Retention

We keep your account and link information for as long as your account is active or as needed to provide the service. When you delete a link or your account, we remove the associated data within a reasonable time, except where retention is required by law or for security and abuse prevention.

Your Rights & Choices

Depending on your location you may also have additional rights. To exercise any of these rights, contact us through the Contact page with enough detail to verify your request.

• Access and export a copy of your personal information.
• Update, correct, or complete your account details.
• Request deletion of your account and associated data.
• Withdraw consent to marketing communications or to cookies.

International Transfers

We may process and store data in the United States and other locations where our service providers operate. When we transfer personal data across borders, we rely on appropriate safeguards such as Standard Contractual Clauses.

Children's Privacy

URLPapa is intended for users 16 years of age or older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us data, please contact us so we can delete it.

Third-Party Links

The websites or destinations linked by our users are not operated or controlled by us. We are not responsible for the privacy practices of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. When a material change occurs, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email. Your continued use of the service after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests about your data or this Policy, please reach out through our Contact page or at URLPapa.